Sometimes lessons come from unusual places. Every now and again you get so angry at a situation and you need to take a step back to gain some insight from it, even if it means spiting yourself in the process. For me it was a fight with my hockey club, but I got some useful lessons from it.  I won’t name names, it’s not meant to be a whinge session.  The story  I have been a member of a pretty decent hockey club for the…Continue Reading “Customer experience lessons I learned from a hockey club”

For regular readers of my blog and fans of my thoughts (dad and wife), you would know that I am an avid fan of hockey. Don’t get me mistaken, I’m not claiming to be a good hockey player. The talent I once had has all but withered (pun intended) along with my speed and eyesight. I am a fanboy of the sport that I have spent most of my life playing. For those who don’t know, Riverside Elite Club Challenge is an annual event where…Continue Reading “A weekend at Riverside (#gecc2016)”

Hockey becomes the National Federation of the Year. A new Hockey Premier League to be formed. #SRSABudget2016 — RSA Min of Sport (@MbalulaFikile) May 6, 2016 On 6 May 2016, Fikile announced that South African hockey would get a substantial financial boost and a national hockey league. Obviously this is fantastic news, but is this the miracle that SAHA has been praying for or the beginning of a headache. A national league would be fantastic, but serious questions need to be answered in the…Continue Reading “How feasible is a national hockey league?”